At Zeybling, customer satisfaction is our priority. We strive to deliver quality products and a seamless shopping experience. Please read our Return & Refund Policy carefully before making a purchase.

Return Eligibility

We accept returns only under the following circumstances:

* You receive a damaged product.
* You receive a defective product.
* You receive an incorrect item.

To be eligible for a return, you must contact us within 48 hours of receiving your order and provide clear photos or videos of the issue.

The item must be:

* Unused and unworn.
* In its original packaging.
* Returned with all tags and accessories intact.

Non-Returnable Items

The following items are not eligible for return or exchange:

* Used or worn products.
* Products damaged due to misuse or improper handling.
* Products returned without original packaging.
* Items purchased during clearance, sale, or promotional offers (unless received damaged or incorrect).

Refund Process

Once your return request is approved and the item is received and inspected, we will notify you of the refund status.

Approved refunds will be processed to the original payment method within 5–10 business days.

Please note that the time taken for the refund to reflect in your account may vary depending on your bank or payment provider.

Exchange Policy

In eligible cases, we may offer a replacement or exchange instead of a refund, subject to product availability.

Order Cancellation

Orders can be cancelled before they are shipped. Once an order has been dispatched, cancellation requests cannot be accepted.

Contact Us

For any return, refund, or exchange-related queries, please contact us:

Zeybling

📧 Email: support@zeybling.com

📞 Phone: +91 87963 83171

📍 Address:
Shiv Vihar, Karala,
Delhi – 110081,
India

Policy Updates

Zeybling reserves the right to update or modify this Return & Refund Policy at any time without prior notice. Any changes will be reflected on this page.

Thank you for shopping with Zeybling.